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Fall in love with Guatemala

Visit with us the magical places that this country offers you

Atitlan

Atitlán

Lake Atitlán and its towns offer a unique experience full of impressive landscapes, Mayan culture and a deep connection with nature. Immerse yourself in the beauty of its waters, explore the charming towns on the shores of the lake and admire the majesty of the surrounding volcanoes. Lake Atitlán awaits you with its mysticism and rich history to give you an unforgettable experience in the heart of Guatemala.

Semuc Champey

Semuc Champey

Exploring the natural wonders of Semuc Champey: If you are a lover of
nature and adventure, you cannot miss an impressive set of natural pools and waterfalls hidden in the middle of the jungle that will leave you breathless. Explore the caves, swim in the crystal clear waters and enjoy a landscape that seems to come from a dream. You can join organized tours or venture out on your own, always keeping in mind the necessary precautions.

Tikal

Tikal

Immerse yourself in the magic of the ancient Mayan civilization as you explore the ruins of Tikal. Walk among the majestic pyramids, admire towering temples, and enjoy the vibrant wildlife that surrounds this archaeological gem. With expert local guides, you'll learn about the fascinating history and significance of this UNESCO World Heritage Site.

Antigua Guatemala

It is much more than a colonial city. It is a place full of history, charm and adventure waiting to be discovered. From its fascinating past to the most popular tours and nearby towns, Antigua offers an unforgettable experience for travelers. Embark on a journey through time, admire the breathtaking views, explore places inspired by fantasy and immerse yourself in the authenticity of the Guatemalan villages. Antigua Guatemala awaits you with open arms to give you an unforgettable experience!

Antigua Guatemala

About Us

Quetzal Shuttle prides itself on offering quality and reliable transportation services in Guatemala. Our goal is to provide our customers with a comfortable and safe experience while traveling to and from the airport and other destinations across the country.

Our company was founded with the vision of providing efficient and customized transportation solutions that are tailored to the individual needs of each client. Whether you're traveling solo, in a group, or with your family, we have an extensive fleet of vehicles including minibuses, SUVs, and sedans to make sure you find the right option for your requirements.

We have a team of professional and friendly drivers who are committed to providing exceptional service. They are trained in road safety and are familiar with the most convenient routes to get you to your destination efficiently and on time.

In addition to our dedication to providing quality transportation, we also care about the comfort and satisfaction of our customers. Our online booking platform makes it easy to conveniently schedule and secure your transfers. We accept online payments and send booking confirmations by email, giving you peace of mind that your transportation will be insured.

At Quetzal Shuttle, we value the trust that our customers place in us by choosing us as their transportation provider. We strive to exceed your expectations and make your travel experience smooth and enjoyable.

We are always open to your comments and suggestions to improve our services. If you have any questions or need more information, don't hesitate to contact us. We are here to provide you with reliable and comfortable transportation so that you can fully enjoy your experience in Guatemala.

Thank you for choosing Quetzal Shuttle as your transportation partner. We look forward to serving you and making your travels a memorable and pleasant experience.  

Why choose us?

At Quetzal Shuttle , we strive to be the preferred transportation option in Guatemala. Here are some reasons why you should choose us for your transportations needs:

 Experience and Reliability

With years of experience in the transportation industry, you can trust us to
be on time and provide you with quality service.

Versatile fleet

We have a large fleet of vehicles that adapt to
your needs. Whether you're traveling solo, in a group, or as a family, we have the right vehicle option for you.

Professional Drivers

Our drivers are trained and friendly professionals who care about your safety and comfort.  

Easy Online Reservations

Our online reservation system simplifies the process of scheduling your transfer through our website.

Customer Support

We care about giving you an exceptional experience from the moment you contact us. Our customer service team is available to answer your questions, provide assistance and ensure that your needs are met in a timely and satisfactory manner.

Commitment to
Excellence

We strive to provide excellent service in every interaction with our customers. We care about your satisfaction and we promise to exceed your expectations. We value your comments and suggestions, and we are constantly working to improve our services.

Competitive prices

We offer the best rates for our services. We believe in honesty and transparency in our pricing policy, with no hidden charges or unpleasant surprises. You will get excellent value for your money by choosing us as your transportation provider.

Frequently Asked Questions

You can book your transfer with Quetzal Shuttle through our website. Simply select the origin, destination, date and time of your trip, choose the vehicle and the number of people, and complete the reservation process.

Our cancellation policies vary according to the type of reservation and the time in advance with which the cancellation is made. You can find all the detailed information about our cancellation policies here.

We accept credit and debit card payments. Our online reservation system is integrated with a secure payment gateway that guarantees the protection of your data.

Quetzal Shuttle offers a fleet of vehicles that includes minibuses from 7 to 15 passengers, 4-passenger SUVs and sedans. Our vehicles are safe, comfortable and equipped with all the necessary amenities to guarantee a pleasant trip.

Yes, Quetzal Shuttle offers transportation services to and from the airport. Our drivers will meet you at the airport with a personalized sign and will take you to your destination safely and efficiently.

If you forgot any object in our vehicle, please contact us through our contact form or by email. Provide the description of the lost object and the details of your trip so that we can help you recover it.

Yes, you can request additional services such as baby seats or additional stops during the online booking process. Simply select the appropriate options and we'll take care of your additional needs.

We recommend you book your transfer as far in advance as possible to guarantee the availability of the vehicles and the desired times. However, we also accept reservations with a minimum of 24 hours in advance, subject to availability.

Quetzal Shuttle offers transfers to various destinations throughout the country. Our coverage includes the main cities, tourist destinations and other places of interest in Guatemala. You can consult the complete list of destinations on our website.

Once you have made your reservation, you will receive an email confirmation with the details of your trip. You can also access your account on our website and track your reservation.

These service policies are designed to ensure a positive experience for our customers and set clear expectations. If you have any questions or need more information, do not hesitate to contact us through the contact channels provided.

Service Policies:

At Quetzal Shuttle, we strive to offer a reliable, safe, and quality transportation service to all of our customers. Our service policies are detailed below to ensure a satisfactory experience:

1. Reservations and Confirmations:

• Reservations can be made through our website, by phone or in person. It is required to provide accurate information, such as the date, time and details of the transfer.
• Once we receive your reservation, we will send you an email confirmation with the details of your reservation. Please check the information carefully and contact us if there are any errors or necessary changes.

2. Punctuality:

• Our goal is to arrive promptly at the agreed location at the scheduled date and time. However, please note that delays may occur due to unforeseen traffic conditions or other circumstances beyond our control.
• We recommend you to be ready and available for your transfer 15 minutes in advance.


3. Professional drivers:


• Our drivers are trained professionals with experience in the transportation service. They are committed to your safety and comfort during the trip.
• Maintain a respectful and courteous demeanor at all
times and be willing to answer any questions or concerns you may have.


4. Cancellations and changes:


• If you need to cancel or make changes to your reservation, we recommend doing so 24 hours before the scheduled date and time. Check our cancellation policy for detailed information on terms and possible charges.
• We reserve the right to cancel or modify a reservation in case of unforeseen circumstances or situations that put the safety of our clients and drivers at risk. In such cases, we will do our best to offer suitable alternatives.


5. Liability


• We strive to ensure the safety of our clients and their belongings during the transfer. However, we are not responsible for loss, damage or theft of personal belongings left in our vehicles.
• Remember to take your valuables with you and make sure you don't leave anything behind when leaving the vehicle.


6. Comments and claims:


• We appreciate your comments and opinions about our services. If you have any concerns, complaints or suggestions, we encourage you to contact us. We will do our best to resolve any problem quickly and to your satisfaction.

Quetzal Shuttle

Our mission is to provide a high quality, safe and reliable transportation service to our clients, efficiently connecting the different destinations in Guatemala. We are committed to offering comfort, punctuality and personalized attention, ensuring that each trip is a pleasant and memorable experience.

Contact Us

 +502 3013 1333
info@quetzalshuttle.com

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